As of March 27, 2026 Microsoft discontinued the "Remote Desktop" app, In order to access TRSM AVD, Please switch to "".
Services for Faculty & Staff
The Faculty & Staff Help Desk can help you with the following:
- Troubleshoot and repair university-owned computers and peripherals
- Recommend and order new computer equipment and software
- Configure and install new equipment
- Software installation (opens in new window) and troubleshooting
- Assist faculty members with TRS computer lab and classroom technologies
- Short-term equipment loans for work-related activities
- Computer lab bookings within TRS building
- Restrict computer applications during lab-based tests and exams
- General help with the university’s IT resources, including two-factor authentication, multi-factor authentication (MFA), and Â鶹ÊÓƵ-VPN
If it's not on the list just ask - we will do our best to help!
Location
Find us on the (PDF file) 7th Floor (TRS 1 - 154)
Hours
Monday - Friday
7:30 a.m. - 7:30 p.m.
Saturday & Sunday:
Closed
Contact
(416) 979-5000 ext. 557455
bizhelp@torontomu.ca
Are You Eligible for a Desktop or Laptop Upgrade?
Every five years faculty and staff members are eligible to have their computers upgraded.
You may view the computer refresh policy .
For further information, contact the Help Desk (opens in new window) .